Returns & Exchanges
At FAN DI PERFUME, we want you to be completely satisfied with your fragrance purchase. If you are not entirely happy, we offer a 30-day return window for unopened and unused products in their original packaging.
Initiate Your Request
Contact our customer concierge team via email with your order number and the reason for the return to receive an authorization code.
Prepare Your Package
Carefully pack the perfume in its original box and protective sleeve to ensure the glass bottle remains secure during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing